Jack Perkins

Solutions architect at Shift4. I work on enterprise integrations during the day and build apps on my own time. Currently building Homi and Meetzi. Probably running when I'm not doing either.

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About

I've spent the last five years in enterprise tech — starting in sales engineering, moving through technical consulting, and landing in solutions architecture. Most of my day is figuring out how to make complex payment systems work together for large accounts.

The day job

I design and coordinate integrations across POS systems, payment platforms, and third-party technology partners for enterprise accounts at Shift4. A lot of it is translating between business needs and technical constraints — then making sure things actually get built and deployed.

After hours

I like making things. Homi and Meetzi are two iOS apps I've been working on — neither is launched yet, but they're the kind of projects where I get to think through the full stack on my own terms. It's a good counterbalance to enterprise work.

Journey
Sep 2020 – Aug 2021

Cloud Beach: Digital Workspace

Sales Engineer

The first real technical role. Managed software configuration, backend setup, and technical onboarding for 25+ enterprise clients. Learned what it means to be the person between the product and the customer.

Technical fluency isn't about knowing everything — it's about knowing how to figure things out while someone's watching.

Aug 2021 – May 2023

Shift4

Lead Technical Consultant

Joined when Shift4 acquired VenueNext and helped scale a startup technical organization into enterprise-grade support and delivery. Led sprint planning with engineering, managed pre/post-sale onboarding, and built the technical knowledge base from scratch.

The systems that scale aren't the ones you build perfectly — they're the ones you document well enough for others to run without you.

May 2023 – Dec 2024

Shift4

Enterprise Technical Account Manager

Managed 20+ enterprise accounts processing $10M–$100M+ annually — Levy Restaurants, Universal, Crypto.com Arena, Allegiant Stadium, Notre Dame. Led standardized integrations across Levy's multi-venue portfolio. Hosted quarterly business reviews. Translated customer feedback into product recommendations that influenced the roadmap.

Enterprise relationships are systems too. The best account managers aren't firefighters — they're architects of trust.

Dec 2024 – Present

Shift4

Senior Enterprise Solutions Architect

Now leading end-to-end solution design for 5–10 complex enterprise deployments simultaneously. Introduced an AI-driven RFP workflow that cut first-draft turnaround from over a week to hours. Developed a technical discovery framework adopted team-wide. Scope and coordinate third-party integration approaches across 10+ technology partners.

The best solutions aren't technically impressive — they're the ones the customer can actually operationalize.

Principles

Things I believe

01Less friction, not more features.

If someone has to think about how to use it, something went wrong.

02Ship it, then make it elegant.

I'd rather have something real and rough than something perfect and theoretical.

03The hard part is usually not the code.

It's figuring out what to build, getting people aligned, and knowing when to stop.

04Build the thing to learn the thing.

Reading about architecture is fine. Actually wiring up a multi-tenant auth system teaches you more in a weekend.

Building: Homi and Meetzi — both heading toward App Store

Running: More miles than is probably reasonable

Thinking about: How friend groups make decisions differently than teams

Connect

Get in touch

If something here caught your eye, reach out.

Based in Brooklyn.