Current role
Senior Enterprise Solutions Architect
Shift4Aug 2025 – Present
Enterprise Solutions Architect Dec 2024 – Aug 2025
Technical ownership across enterprise hospitality, restaurant, and sports & entertainment deployments.
Most of my work starts before the requirements are clear. I work with customers and commercial teams to understand how the operation runs today, find the gaps in the proposed setup, and turn that into a solution we can pilot and roll out.
- 100+
- Venue deployments
- 5–10
- Concurrent rollouts
- 10+
- Technology partners
What I do
From unclear requirements to a live solution
The work changes at each stage. The technical ownership stays with me.
01 05
Figure out what actually needs to work.
- Assess existing menus, configurations, and system setup to define what needs to change for rollout.
- Identify gaps between the proposed solution and how the customer actually operates.
- Turn what we learn into clear requirements for delivery.
Built a standardized technical discovery process now used across the ESA team.
What I built
Tools the team runs on
Most of these started as gaps in how the team worked. I built them to turn those gaps into tools the team could actually use.
01Demo platform
A demo platform for the enterprise team
Built a self-contained demo platform for product overviews, walkthroughs, and tailored client demos, including a customizable replica of our venue payments product that mirrors the live UI.
It gives the team a working demo we can tailor to each prospect without relying on engineering to create something new for every conversation.
02Team operations
The enterprise solutions team hub
Built the team’s central hub for tools, demos, resources, and the request workflows other teams use to bring us into deals and account work.
Those requests feed a dashboard that shows workload, product demand, and where the team is spending its time.
03Discovery tool
A loyalty discovery tool
Built a discovery tool that turns client context, questions, and requirements into a scoped loyalty solution, replacing a manual process with something the team can repeat consistently from client to client.
When discovery surfaces something new, like an integration we haven’t supported before, it routes that to product and engineering so the decision lands with the right team.
