Current role
Senior Enterprise Solutions Architect
Shift4Aug 2025 – Present
Enterprise Solutions Architect Dec 2024 – Aug 2025
Technical ownership of enterprise POS and payments opportunities across hospitality, restaurants, and sports & entertainment.
I’m the dedicated Solutions Architect on enterprise sales opportunities, working with Enterprise Sales Directors on the technical evaluation for merchants processing $10M–$100M+ in annual payment volume. Most of that work starts before the requirements are clear. I work with customers and commercial teams to understand how the operation runs today, find the gaps in the proposed setup, and turn that into a solution we can pilot, launch, and expand.
- 100+
- Venue deployments
- 5–10
- Concurrent enterprise engagements
- 10+
- Technology partners
What I do
From unclear requirements to a live solution
The work changes at each stage. The technical ownership stays with me.
01 05
Own the technical evaluation and earn customer buy-in.
- Serve as the dedicated Solutions Architect on enterprise sales opportunities, working with Enterprise Sales Directors.
- Lead technical discovery, tailored product demos, solution design, and RFP presentations.
- Identify integration requirements, operational constraints, and technical risks early.
Built a standardized technical discovery process now used across the ESA team.
Selected work
From requirement to launch
01
Expanding Shift4 Venue into Canada
Led the technical expansion of Shift4’s Venue platform into Canada, owning solution architecture for its initial deployment and coordinating with Payments and Product on local tax and Interac requirements through successful launch.
02
Turning customer requirements into production capabilities
Translated an enterprise customer’s payment-readiness challenge into technical requirements for a card-on-file status API. Worked with Product and Engineering through implementation and validation, enabling payment-readiness checks in the customer’s application.
What I built
Tools the team runs on
Most of these started as gaps in how the team worked. I built them to turn those gaps into tools the team could actually use.
01Demo platform
A demo platform for the enterprise team
Built and deployed an interactive enterprise demo platform adopted across Sales, Solutions, and Product, supporting tailored product walkthroughs, realistic payment scenarios, and client-configurable digital wallet experiences.
It includes a customizable replica of our venue payments product that mirrors the live UI.
02Team operations
The enterprise solutions team hub
Built the team’s central hub for tools, demos, resources, and the request workflows other teams use to bring us into deals and account work.
Those requests feed a dashboard that shows workload, product demand, and where the team is spending its time.
03Discovery tool
A loyalty discovery tool
Built a discovery tool that turns client context, questions, and requirements into a scoped loyalty solution, replacing a manual process with something the team can repeat consistently from client to client.
When discovery surfaces something new, like an integration we haven’t supported before, it routes that to product and engineering so the decision lands with the right team.
